Please call us for details about our Return Policy, 813.835.7275. Any unopened, unused products may be returned for an online store credit equivalent to the purchase price less a 5% restocking fee. If a product is defective or causes irritation, please contact us for returns as we will need to contact the product manufacturer. We cannot resell or reuse make-up or skincare products once they have been opened, so returns of these items will be handled on a case-by-case basis.